Opening Hours

We are currently closed.

Thursday08:00-19:00 *
Saturday08:00-10:30 *

Extended Hours

Castlegate Surgery operates an extended hours service for pre-booked appointments on Thursday evening with a GP and pre-booked nurse appointments every Saturday morning.

*Please note: the telephone lines are not open to the surgery from 6:30pm Friday through to 8:00am Monday, this includes our late night surgery and Saturday surgery.

Out of Hours

Tel: 111

Outside of surgery opening times our answering machine will tell you the number to contact (01992 676454).

After 6:30pm weekdays, all weekends and bank holidays, calls are taken by the Herts Out-Of-Hours Service (HOOHS).

This is only for emergencies that cannot wait until the surgery reopens. It runs an appointment system and is not a walk-in service. It is staffed by a co-operative of local GP’s and operates from a base at Hertford County Hospital. You will be asked to attend the base unless telephone advice is sufficient. Priority is given to urgent problems.

Extended Access

From October 2018, routine GP, Nurse and HCA appointments are available in your area during the evenings and at weekends, as part of an ‘Extended Access’ service for patients registered at practices in Hertford, Hoddesdon, Buntingford, Ware and the surrounding areas.

You are able to book routine appointments to see a GP, Nurse or other health professional in the evenings between 6.30pm-8.30pm and at weekends from 8am-1pm. Appointments can be booked in advance and some are available on the day. The clinics will be held in Hanscombe House Surgery, Hertford.

For more information on the extended access service or to book (or cancel) an appointment, please contact your practice during normal opening hours. If you require a same day routine appointment on a Saturday or Sunday please call 07535 086314.