Opening Hours

We are currently open.

Thursday08:00-19:00 *

Extended Hours

Castlegate Surgery operates an extended hours service for pre-booked appointments on Thursday evening with a GP.

*Please note: the telephone lines are not open to the surgery from 6:30pm Friday through to 8:00am Monday, this includes our late night surgery.

Out of Hours

Tel: 111

Outside of surgery opening times our answering machine will tell you the number to contact (01992 676454).

After 6:30pm weekdays, all weekends and bank holidays, calls are taken by the Herts Out-Of-Hours Service (HOOHS).

This is only for emergencies that cannot wait until the surgery reopens. It runs an appointment system and is not a walk-in service. It is staffed by a co-operative of local GP’s and operates from a base at Hertford County Hospital. You will be asked to attend the base unless telephone advice is sufficient. Priority is given to urgent problems.

Extended Access

The current Extended Access service has been running from October 2018, offering evenings and weekend appointments with a GP, nurse or other healthcare professional, for patients registered at practices in Hertford, Hoddesdon, Ware, Buntingford and the surrounding areas.

Extended Access is run by the local GP Federation, Generating Healthcare and the service is currently hosted by Hanscombe House surgery in Hertford.

For more information on the Extended Access service, or to book (or cancel) an appointment, please contact the practice during normal opening hours. If you require a same day routine appointment on a Saturday or Sunday please call 07535 086314.